FAQ

FAQ – Fresh Wood Market

How can we help you?

Everything you need to know about Fresh Wood Market & Custom Furniture

What is Fresh Wood Market?
Fresh Wood Market is Bangladesh’s first dedicated digital marketplace for timber and custom furniture. We connect customers directly with verified sawmills, timber suppliers, and expert furniture makers.
How can I order custom furniture?
You can browse our expert carpenters’ profiles, share your design or dimensions, and get direct quotes. We help you choose the right wood (like Teak, Gamari, or Mahogany) to ensure your furniture lasts a lifetime.
Are the sellers on this platform verified?
Yes, we have a strict verification process. We manually check the trade licenses and business locations of sawmills and furniture workshops before allowing them to sell on our platform.
Can I buy raw timber directly from sawmills?
Absolutely! Our platform allows you to contact sawmill owners directly to buy wood in cubic feet (CFT) or logs, ensuring you get wholesale prices without any middlemen.
How do I register as a vendor/seller?
If you own a sawmill, a wood shop, or a furniture workshop, you can click the “Register as a Seller” button, fill in your business details, and our team will contact you for verification.
Do you provide home delivery?
Delivery terms depend on the individual seller or carpenter. However, most of our verified vendors offer home delivery services across Bangladesh using local logistics partners.

Still have questions?

If you couldn’t find the answer you’re looking for, please contact our support team or call us directly.

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